RMA Form

PLEASE NOTE: ILT considers the information submitted in this form to be equivalent to a formal purchase order and will process your order based on the information provided below.

Once this form is submitted, you will be issued an RMA Number via email. Please check your spam folder if you do not receive an email from ILT.

Please return your goods to:


ATTN: RMA Number #####
International Light Technologies, Inc.
10 Technology Dr.
Peabody, MA 01960
USA

 

Fields marked with a    are required.

Bill To
Payment
Ship To
Shipping Method
Technical Contact
Equipment

PLEASE READ: ILT strongly recommends using the supplied protective case for all shipments. Products shipped without a case are not subject to warranty claims. (Cases are available for purchase as needed.)

All ILT1700's shipped without a shipping case will be charged a $35 dollar surcharge for a replacement case. (Due to limited repair part availability, handle repair is no longer available.)

Exception: The INS250 and INS250N 10" spheres are shipped in a custom box which must be used for transportation.  Customers will be surcharged $35 dollars for a replacement shipping box if a sphere is received without the appropriate box (due to the high risk of shipping damage).

Estimate ONLY orders cost $85 for technician evaluation/estimate report or $105 engineer evaluation/estimate report when you fill in the reason in this text box. If specific evaluation/repair information is not provided the estimate only fee is $110 for technician evaluation and $130 for engineering evaluation
(Note: Per ISO 17025, ILT will not list a calibration due date unless requested by the Customer.)